The Kate app & DBIS are currently experiencing connectivity issues due to an internet service provider outage caused by Arctic weather conditions.
While we work diligently with our ISP partners to resolve this issue, please rest assured that you can still send and receive Kate messages by calling your toll-free number that begins with an 8, then pressing the * key and then entering your security code. You can reset your security code by going to https://reset2.securekate.com
We apologize for any inconvenience this may cause and will keep you updated on the progress towards a resolution.
Thank you for your patience and understanding.